Suppose you receive money on a claim and enter it as a
recovery before realizing it should have been a credit so the amount would have
been deducted from the paid. In that case, you will need to void the original transaction by selecting the Recovery
History button.
The following screen will appear with a list of the
recoveries that have been made.
Highlight the record to be voided click the Void button. The date, the reason for voiding the
transaction, and a code indicating the type of void are the only items that can be entered. To
void the recovery, simply save the record. If the bank (trust fund) was updated
when the original recovery was made, a message will appear to let you that the
balance has been adjusted.